Responsible Gaming Guide at 35bg
Play for fun, not out of problems. 35bg provides all the tools and support you need to keep your gaming experience safe and balanced.
What Is Responsible Gaming?
Online gaming can be a great source of entertainment — but it's only enjoyable when it stays in control. 35bg believes every player should make informed decisions about their time and money. Responsible gaming means playing with awareness, setting your own limits, and not hesitating to seek help when you need it.
35bg is always committed to creating an environment where players can enjoy gaming safely and mindfully. Tools like deposit limits, self-exclusion, and time-out are available directly on our platform. If you feel gaming is becoming a problem, our support team is with you 24/7.
Remember: gaming is a form of entertainment, not a source of income. Winning and losing are both a natural part of it, and no strategy or method can guarantee a specific outcome.
35bg is for players aged 21 and above only. All users must verify their age when creating an account. Preventing underage access to the platform is one of our top priorities.
Our Protection Tools
Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect immediately. If you want to increase the limit, a waiting period applies, giving you time to think it through.
Time-Out Feature
If you want to take a break for a few days, set a time-out. During this period, no transactions or gaming activity will take place on your account. Once the break period ends, your account is automatically reactivated.
Self-Exclusion
If you want a long-term break or want to stop gaming entirely, activate self-exclusion. Your account will be locked for a set period or permanently. This can be activated with the help of the support team.
Bet Limit
Set a maximum amount for how much you want to wager in each session or within a set timeframe. This reduces the risk of overspending and keeps gaming within the bounds of entertainment.
Session Timer
Use the session timer to track how long you have been playing. Focus tends to drop during long sessions and the chance of making emotional decisions increases — so take regular breaks.
24/7 Support
For any issue or question, contact us via live chat or email. Our support team is ready to assist in both Bengali and English, day and night.
Signs of Problem Gaming
If gaming becomes a source of stress rather than enjoyment, certain signs may appear. Look out for the following — if more than one applies to you, it may be time to seek help.
- Placing larger bets to try to recover lost money
- Hiding your gaming or keeping it secret from family and friends
- Wanting to stop gaming but being unable to
- Continuing to play despite financial or family problems
- Turning to gaming when feeling low or upset
- Neglecting work, family, or social responsibilities to play
- Feeling restless or irritable when not gaming
How to Use the Tools
Step 1
After logging in, go to your account settings and find the "Responsible Gaming" section.
Step 2
Set your preferred limits (deposit, bet, or session). Changes take effect immediately.
Step 3
If you want to take a break, select time-out or self-exclusion and set the duration.
Step 4
If you need help, contact us via live chat or email at any time.
Important Information
- Lowering a deposit limit takes effect immediately — increasing it requires a waiting period
- No promotional messages are sent while self-exclusion is active
- The support team will help you activate any tool
- Funds in your account remain protected even after self-exclusion
- Your account is automatically reactivated once the time-out period ends
- Requests for permanent self-exclusion can also be made by email
Safe Gaming Tips
Keep the following tips in mind to build responsible gaming habits at 35bg:
- Set a budget: Decide on a fixed amount before each session and stick to it. Do not try to recover money you have lost.
- Set a time limit: Decide in advance how long you will play. Take a break when the time is up.
- Keep balance: Gaming should not be your only form of entertainment in life. Make time for family, friends, and other hobbies.
- Do not decide on emotion: Avoid playing when you are angry, sad, or under stress. Decisions made in that state tend to be harmful.
- Do not play with borrowed money: Never use borrowed money or funds set aside for essential expenses in a bet.
- No shame in asking for help: If you are experiencing a problem, reach out to 35bg support without delay — we do not judge, we help.
Is Gaming Right for You?
Ask yourself the following questions:
- Do I play for entertainment?
- Can I accept a loss without it affecting me?
- Is my daily life going normally?
- Is gaming just a hobby for me?
If your answer to all of these is "yes", you are on the right track. If you have any doubt, talk to us.
Age Verification & Underage Protection
35bg strictly enforces the 21+ age limit. Age verification is mandatory when registering an account. If there is any doubt, we may request additional identity documents.
If a minor in your household uses your device, make sure they do not have access to your account or login details. Use a pin or password lock on the device. Never share your account password with anyone.
Using parental control software to prevent underage gaming is an effective step. These programs can restrict access to specific websites.
adults only
Enjoy 35bg entertainment safely
Play responsibly, play with enjoyment. Games, cricket betting, or casino — everything is in your control.